Warranty

Terms of the guarantee

Guarantee is only guilty for ICARO products with LTF/ EN certification.

ICARO paragliders guarantees the proper processing, an operation within the allowable limits of proper operation and the fulfillment of the eligibility criteria of glider/harness/rescue equipment at the time of first delivery by ICARO paragliders.

Paragliders

24 month or 150 operating hours
(depending on what is first)

Harnesses and Rescue systems

24 month

What is covered by the guarantee?

Provided that ICARO Paragliders accept the fault the guarantee contains all necessary spare parts related to the replacement or repair of defective parts and working time.

What are the conditions of the guarantee?

Provided that ICARO Paragliders accept the fault the guarantee contains all necessary spare parts related to the replacement or repair of defective parts and working time.

  • ICARO Paragliders needs to be informed immediately after the discovery of a defect and the defective product must be sent to us for testing.
  • The glider / the harness was used in normal circumstances and maintained according to the instructions. This includes in particular the careful drying, cleaning and storage.
  • The glider / the harness were used only within the applicable guidelines and all rules have been complied with all times.
  • All flights must be accounted for within the flight book.
  • There were only original spare parts used and checks, exchange and / or repairs were conducted by an authorized dealer/ company / person or by ICARO Paragliders and properly documented.

What is excluded from the guarantee?

  • Gliders and Harnesses that are used for training purposes, Acro or other official competitions,
  • Gliders / Harnesses which were involved in an accident,
  • Rescue equipment, which has been thrown for a emergency,
  • Gliders / harnesses and rescue equipment, which have been changed by yourself,
  • Gliders / harnesses and rescue equipment that were not purchased from an authorized dealer / flight school,
  • Gliders / harnesses and rescue equipment where the required inspection intervals were not met and the verification of the glider was not conducted by a ICARO Paragliders authorized operation / person
  • Damage which has occurred due to improper treatment (i.e. storage in humidity, heat or direct sunlight)
  • Parts that need to be replaced due to normal wear and tear,
  • Discoloration of the cloth material used,
  • Damage caused by solvents, salt water, insects, sun, sand, humidity or “debag-jumps”.
  • Damage caused by force majeure.
  • Damage caused by the Para motor (Oil, fuel, damage in cause of the prop)

In case of a concluded claim the period of guarantee carries on. The period of guarantee and the connected claim are not prolongated and are only valid until the original date of expiry.The freight costs (transport to and from) are not paid by ICARO Paragliders.